• Staff Nurse (Inpatient/Home Care)
• Enrolled Nurse
• Nursing Aide
• Healthcare Assistant

Please refer to the respective Job Descriptions below.   

Reporting to the Nurse Manager, the Enrolled Nurse will be required to work in a multi-disciplinary team to provide palliative care to patients with terminal illness and end-stage organ failure. He / She will assist the Staff Nurse in performing comprehensive palliative care assessment for our patients with terminally illness and end-stage organ failure. He / She will provide guidance and supervision of new Nursing Aides and participate in quality improvement activities.

You must also ensure and maintain the standards of professional nursing practice and work effectively as part of a team.

Job Requirements

• Nitec / Certificate in Nursing
• Valid Practicising License with Singapore Nursing Board
• Minimum 2 years in clinical experience and palliative care setting
• Ability to work independently and as a team member
• Possess good communications and interpersonal skills
• Good knowledge of MS Office applications (Word, Excel, PowerPoint)
• Attentive to details and able to multi-task

Nursing Aide

Reporting to the Nurse Manager, the Nursing Aide will be required to work in a multi-disciplinary team to provide comfort care to patients with terminal illness and end-stage organ failure under the supervision of trained nurses. She / He will deliver a range of patient care duties under the supervision of trained nurses providing basic patient care and providing physical, psychological and spiritual needs.

Job Responsibilities

• To work as a member of the nursing team under the supervision of trained staff reporting changes in patients’ conditions and needs as they occur.
• Assist Staff Nurse in admission, transfer and discharge process.
• Perform assessment, plans and delivers general nursing care to palliative patients.
• Observe patient’s clinical condition including response to treatments, goals of care and changes in physical and emotional status, and reports findings to Staff Nurse in charge, as appropriate.
• Provide safe, quality, appropriate care according to doctor’s orders, within scope of duty and competency.
• Provide care following safety, infection control practices, hazardous material and waste policy and procedures.
• Document nursing assessment and interventions carried out accurately and timely.
• Assist Doctor and Staff Nurse in performing procedures.
• Assist Enrolled Nurse in nursing procedures.
• Assist with orientation of new Nursing Aide and Healthcare Attendant.
• Precept and mentor new Nursing Aide and Healthcare Attendant.
• Respect and protect patients’ rights and confidentiality.
• Attend continual education to update skills and knowledge on palliative nursing care.

Job Requirements

• Diploma in Nursing/Bachelor of Science in Nursing from recognised institution endorsed by Singapore Nursing Board
• Minimum 3 years work experience in acute, ILTC or palliative care setting
• Valid practicing license from Home Country Nursing Board.
• Competent in MS office applications.
• Able to comprehend Mandarin or dialects would be helpful for communicating with non-English speaking patients
• Good command of spoken and written English.
• Good team player
• Compassion, positive attitude, flexibility, adaptability to new things, customer service orientated

Healthcare Assistant 

Reporting to the Nurse Manager, the Healthcare Assistant provides comfort care to patients with terminal illness and end-stage organ failure under the supervision of trained staff. She / He will deliver a range of patient care duties under the supervision of trained staff providing basic patient care.

Job Responsibilities

• Assist Staff Nurse in admission, transferring and discharge process
• Participate in direct bedside care with team members
• Perform basic hygiene and general nursing care to patients with terminal illness and End-Of-Life (EOL) care
• Observe patient’s clinical condition including response to treatments, goals of care and changes in physical and emotional status, and reports findings to Staff Nurse in charge, as appropriate
• Provide care following safety, infection control practices, hazardous material and waste policy and procedures
• Document nursing assessment and interventions carried out accurately and in a timely manner
• Assist Doctors and nurses in performing procedures
• Assist with the orientation of new Nursing Aide and Healthcare Attendant
• Ensure safety of patients
• Participate in linen inventory and ensures that linen supply is sufficient and is replenished daily for use
• Attend continual education to update skills and knowledge on palliative nursing care

Job Requirements

• Completed primary / secondary school leaving examination.
• Completed ISC (ITE Skills Certificate) Homecare Course/Certificate in Eldercare from NYP/Certificate in Organising for successful ageing from NYP
• Minimum 3 years of experience in healthcare sector preferred
• Mature, proactive, meticulous and able to multi-task
• Good team player
• Has initiative and able to work with persons of diverse background and ethnicity
• Able to comprehend spoken and written English
• Able to comprehend Mandarin or dialects would be helpful for communicating with non-English speaking patients
• Familiar with MS office applications
• Applicants with no relevant experience and who are keen to join the healthcare sector are welcome to apply

Occupational Therapist

Reporting to the Head, Palliative Rehabilitation Unit, the Occupational Therapist is responsible for providing client care, therapy service and education base on evaluation of client’s condition, goals and activities to palliative care clients across different stages of disease trajectories in Dover Park Hospice. He / She participates in continuing education and research to achieve quality rehabilitative palliative care.

He / She operates trans-disciplinary within the department and collaboratively as part of our multi-disciplinary team (MDT), and may work across various services. This role would require him / her to have initiative, possess good communication and problem solving skills and be sensitive to the needs of his / her clients negotiating challenges approaching the end of life.

Job Responsibilities

• Conduct Occupational Therapy assessment, rehabilitation and meaningful therapy engagement for clients and their families across DPH services.
• Provide OT professional inputs to value add to multi-disciplinary team management, planning and support holistic patient-centred care.
• Provide training and supervision to Therapy Assistants, volunteers and students in supporting therapy and client care.
• Participate and assist in research, professional education and induction on Palliative Rehabilitation.

Job Requirements

• Registered with Singapore Allied Health Professionals Council (AHPC) and possess valid Full Practicing Certificate in Occupational Therapy.
• At least 2 years of working experience as an OT in Singapore. Geriatrics/Palliative Care experience preferred.
• Possess good communication in English, good interpersonal and problem-solving skills, as well as a team-oriented personality. Ability to speak other languages (Mandarin, Bahasa Melayu, Tamil, etc.) and other dialects preferred.

Social Work Associate/ Coordinator  

Reporting to the Senior Medical Social Worker, the Social Work Associate/Coordinator also holds a dotted line reporting to the Service Head.

Job Responsibilities

• Supports the Medical Social Workers and Expressive Therapists in delivering comprehensive services to the patients and their families.
• Assists with administrative tasks, conduct assessments to facilitate patients’ interactions and contribute to the development and implementation of the intervention plans.
• Renders psycho-emotional, social & spiritual care and support to Dover Park Hospice clients and in doing so, help enhance their quality of life and thus leading more meaningful lives.
• Plays an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.
• Assist clinical team with referrals of patients for both care and financial support to other community agencies (e.g. Home-Based Respite Care, Home Personal Care).
• Collaborates with internal and external service providers to ensure that patients receive appropriate and timely support and follow-up services.
• Survey community resources and collate the list of suitable care and financial resources to benefit patients and families.
• Support coordination of community resources and services (e.g. HRHS List).
• Maintains accurate and timely case notes and documentations.

Job Requirements

• For Social Work Coordinator, he / she should possess a Degree/Diploma in related fields (e.g. Counselling, Psychology, Sociology).
• For Social Work Associate, he / she should possess a Diploma in Social Sciences (Social Work) or Social Services with a recognised institution.
• Preferably 1 – 2 years of relevant experience in a healthcare sector and at least 1-year of clinical experience will be preferred.
• Competent in MS Office applications especially in MS Excel.
• Mature, dynamic and self-motivated.
• Possess good communication and interpersonal skills as well as problem-solving skills.
• Empathic, committed and enjoys working as a team.

Associate, Patient Services

Reporting to Team Lead, the Patient Services Associate will assist in the smooth running of the Patient Services Office. He / She is primarily responsible for carrying out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

Job Responsibilities

• Oversee and process patient referrals
• Manage patient admissions
• Support means testing and social support services
• Offer financial counselling to patients and their next of kin
• Coordinate discharge and billing procedures
• Submit claims for Medisave and Medishield
• Respond to inquiries regarding billing, deposits, and means testing
• Collaborate with auditors during means testing and financial counselling audits
• Perform any additional tasks assigned by the supervisor

Job Requirements

• GCE ‘O’ level/Diploma in Business Administration or relevant field
• Minimum 3 years of working experience in the healthcare industry
• Mature, dynamic and self-motivated with the ability to work with little supervision
• Possess good communication and interpersonal skills

• Compliance and Risk Manager
• Corporate Secretariat Executive

Please refer to the respective Job Descriptions below.   

Reporting to the CEO, the Compliance and Risk Manager supports DPH in the areas of corporate governance, Governing Council and its Executive Committee, enterprise risk and strategic planning including business continuity.

Job Responsibilities

1. Secretariat to the Audit, Risk and Governance Committee (ARGC) in order to operate processes for governance and compliance by:

• Supporting DPH to ensure compliance with all prevailing regulatory requirements and governances, with the expectations of a well governed charity.
• Assisting ARGC in its duties.
• Operating all registers required by the Constitution or related legislation to be established and maintained and available for public inspection.
• Working with all relevant stakeholders to facilitate, add value to, and ensure all audit matters are run smoothly and appropriately closed.

2. Organiser and secretariat of the Executive Team (ET) monthly meetings, annual retreat and other conventions.

3. Ensure that all organizational policies conform to prescribed templates and that changes to policies are reflected on DPH’s Document Management System.

4. Enterprise Risk Management (ERM) and Business Continuity Planning (BCP):

• Ensure that risk management policies, systems and processes remain relevant, effective and useful, including during contingencies in BCP.
• Lead initiatives to foster a sustainable and effective control and risk culture at DPH.
• Prepare dashboards and risk reports for regular presentation to Senior Management and the ARGC.
• Collaborate with risk owners to identify, assess, and prioritise their specific risk areas, controls, and advise them on developing meaningful key risk indicators and appropriate risk response plans that align with the approved risk appetite and tolerance.
• Collaborate with all relevant stakeholders to develop and consolidate a BCP which includes appropriate treatment of risk items per ERM.
• Analyse and interpret key risk data with the respective risk owners to identify potential emerging internal and external risk trends, facilitating necessary follow-ups by the risk owners.
• Provide secretariat support to the ARGC and other management committee regarding all ERM and BCP matters.
• Stay updated to the best practices related to ERM programmes.

5. Undertake projects related to the ongoing improvement of the work of the CEO’s Office or ARGC

Job Requirements

• Degree in business management, administration, finance.
• Professional certification in risk management.
• Minimally 5 years’ relevant work experience in ERM and Risk Governance.
• Strong knowledge of regulatory requirements and compliance issues
• Excellent communication and interpersonal abilities
• Relevant experience in data analytics would be advantageous.
• Capable of working independently
• Proven strong analytical skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite (PowerPoint, word, excel)
• Ability to build consensus and advise stakeholders on identification, analysis, mitigation, and monitoring of risks.
  

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Corporate Secretariat Executive

Supports CEO in the areas of corporate governance, Governing Council and its Executive Committee, enterprise risk and strategic planning inclusive of business continuity.

Job Responsibilities 

1. Corporate Governance (Annual corporate cycle)

• Ensure it operates smoothly and in a timely manner for formal decision making and reporting, including ensuring that an annual members meeting (and other formal public meetings) are held in accordance with all requirements.
• In coordinating and/or contributing to the production of all appropriate reports, forward plans, self-certifications and submissions to relevant regulatory bodies and ensure that they are published, where appropriate, and available for public.
• Manage legal and constitutionally compliant arrangements for elections to the Exco and Council and the appointment of stakeholders; manage the process for resignations and replacements between elections. Liaise with external service providers, as appropriate.

  2. Compliance

• Ensure compliance with all prevailing regulatory requirements and governances, with the expectations of a well governed charity.

  3. Policy

• Ensure that all organizational policies conform to prescribed templates and that changes to policies are reflected on DPH’s Document Management System.

  4. Enterprise Risk Management (ERM) and Business Continuity Planning (BCP)

• Administer the risk management registers to be up to date and usable during contingencies in BCP.

  5. Administrative support to CEO and Council:

•  General Secretariat duties supporting the CEO. Planning, preparation and timely submission of agendas, reports, supporting papers and minutes.
•  General Admin: Assist to coordinate induction and training of Exco and Council members as required. Be responsible for the day-to-day management of the database of members and ensuring the information is accurate and up-to-date.

  6. Manage the CEO’s calendar.

  7. Manage/maintain the corporate records and documents on DPH’s Document Management System.

  8. Projects
  Undertake projects related to the ongoing improvement of the work of the CEO’s Office, including the archival and order of documents and policies or any that may improve the operations of the Exco or Council.

  9. Wider Responsibilities
  From time to time, to be part of teams for specific areas of work, including organization events and projects.

Job Requirements

• Holder of CSIS or equivalent certification or currently pursuing CSIS courses. Those who do not hold relevant qualifications are also welcome to apply.
• Relevant corporate secretarial experience in law firms and/or corporate secretarial firms are preferred but not compulsory. Candidates with no or least experience are also welcome to apply.
• Proficient in both spoken and written English.
• An organised and detail-oriented person, motivated by multiple tasks and able to meet deadlines.
• A team player with positive work attitude, and with good interpersonal and writing skills.

• Executive, Community Engagement
• Executive, Administration

Please refer to the respective Job Descriptions below.   

Executive, Administration

Job Responsibilities

To support Dover Park Hospice’s fundraising team in project-based administrative support, general (non-clinical) market or user research, and secretariat functions.

Job Requirements

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to create high-quality presentations in PowerPoint.
• Ability to set up and organise communications apps such as Zoom, Teams and Google Meet
• Ability develop an Excel based database independently and use it for basic analysis.
• Skilled in building and maintaining positive relationships with clients.
• Ability to handle multiple client accounts and follow up on queries in a timely manner.

Organisational Skills

• Strong ability to prioritise, coordinate and manage multiple tasks, deadlines and stakeholders simultaneously.
• Detail-oriented and organised in maintaining files, records, and correspondence.

Communication Skills

• Well-mannered with strong verbal and written communication skills.
• Sensitive and attentive to stakeholders.

Personal Attributes

• Self-starter with the ability to anticipate needs and offer solutions without constant supervision.
• High degree of professionalism and discretion, especially when handling confidential information.
• Positive, can-do attitude with a passion for helping others.
• Team-oriented with the ability to work collaboratively with diverse teams.